Returns & Exchanges

At Millé Supergrain, we prioritize the freshness and safety of our superfoods; while we cannot accept returns on opened food products, we are committed to resolving any issues with damaged or incorrect orders. If your purchase does not meet our quality standards, please contact us within 7 days of delivery for a full replacement or refund.

Return Process

• 1.
  Contact Support

  Email our customer care team at support@millesupergrain.com with your order number and photos of the product issue.

• 2.
  Review Process

  Our quality assurance team will review your claim within 48 hours to ensure it meets our safety and hygiene return criteria.

• 3.
  Authorization

  Once approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on whether a physical return is required.

• 4.
  Refund or Replacement

  We will immediately dispatch a fresh replacement or process a refund to your original payment method, typically appearing within 5-7 business days.